Purpose of the role 

This newly created role supports company growth by designing and delivering programs that build leadership and management capabilities - enhancing individual performance and aligning leadership behaviours with strategic goals.

Key priorities 

• Design and deliver engaging leadership and management development programs, including workshops, coaching, and online learning.
• Incorporate best practice and innovative approaches to ensure impactful learning experiences.
• Embed Youi’s Leadership Principles across programs and broader talent initiatives.
• Lead the annual leadership 360 survey process and provide insights to guide development.
• Facilitate flagship leadership programs and department-specific sessions for emerging to mid-level leaders.
• Provide coaching and mentorship to support individual leadership growth.
• Build strong relationships with stakeholders to identify and meet leadership capability needs.
• Collaborate with internal and external partners to enhance program delivery and outcomes.
• Evaluate program effectiveness using feedback and data to drive continuous improvement.

About you 
Experience & Knowledge:

• Degree or equivalent experience in Learning & Development, Organisational Psychology, or Adult Education. (desired)
• 2+ years’ experience in leadership or learning development roles.
• Proven success designing and delivering impactful leadership programs.
• Skilled facilitator with experience engaging diverse audiences.
• Strong relationship builder with excellent communication and collaboration skills.
• Ability to align development initiatives with business goals.
• Confident in using data to evaluate and improve programs.
• Leadership assessment certifications (e.g., LSI, DISC, etc.) are a plus.

Ways of working 

Youi offers a hybrid model: in-office Tuesday to Thursday, remote Mondays and Fridays.

Head Quarters, Sippy Downs, Sunshine Coast:
Our beautiful Sunshine Coast office offers free onsite parking, is close to public transport (bus), and is conveniently located near shops. Plus, our HQ comes with multiple perks—read more below!

Why Youi?

At Youi, we challenge the norm—in both insurance and hiring. With 3,000+ employees, we’re growing fast, driven by diversity, individuality, and a passion for awesome service. Our dynamic, honest, and human-focused team values every contribution. If you’re ready to make a difference, join us!

• Work-Life Balance – 22 days of leave (including your birthday), paid volunteer day, and onsite wellness services.
• Wellbeing – Free fitness classes, bike hire, onsite health checks, and a 24/7 employee assistance program. Enjoy social sports, virtual health challenges, and two onsite cafés.
• Financial Perks – 15% insurance discount, retail deals, and financial wellbeing & health insurance consults.
• Career Growth – Career progression and paid study leave.
  
  

As a Circle Back Initiative member, we commit to respond to every application.

* Our Internal Talent Acquisition team handles all hiring, and we don’t accept unsolicited resumes sent to hiring managers.